With many years of experience supporting all phases of Kronos implementations from concept to end user support, I know how the Kronos product line 'thinks'. Pull me onto your team and I can add my expertise to your solution. Starting up? I'll help formulate the plan. Implementing? Let me help organize, review, and speed up your process. Already running? Let's optimize the system and enhance user training and support. Having problems? Let's find the source together and fix it once and for all.
When you wrote your employee policies, you had a lot of things to address. All too often, the words that you put down on paper don't fully define what was intended. Scenarios are overlooked or discounted - and those are the ones that always seem to come up to cause grievances. A simple '7th day worked gets double time' can translate into an unexpected week of overpayments. I'll review your policies with an 'engineering' eye to seek out the ambiguous and unintentional statements so that they can be clarified before they become a problem and cost you money and employee satisfaction.
Your labor force is the heart of your business. Making sure that hours worked are utilized and not wasted time is crucial - but so is employee morale. Happy employees go the extra mile and can make your business. Grumpy ones do the bare minimum and can break it. Do you have tools and practices in place that maximize your profits and employee contributions while maximizing your employee's morale?
Gantt, PERT, Kanban, and flow charts are very useful, but often wind up being the main focus of a project. With years of experience managing custom software, material handling systems, and even full product development projects, I know where to draw the line between useful and pretty pictures. Flexibility and outside the box thinking are critical when running a project. Let my experience and 'gut feelings' add to your project for a successful conclusion.
Your teams all talk to each other - do your systems? Or do your systems just live in their own little worlds? Getting systems to speak the same language or at least have translators between them is critical for a successful business. Getting Report-A from one system, Report-B from another, and Report-C from a third, then having to manually compare and consolidate information isn't just annoying, it is risky and a waste of time. Let me help put the pieces of your business jigsaw puzzle together for a more streamlined process.
Your business chugs along day after day. This gets made, that gets assembled, some get bounced for rework, they head out the door. Is there a better way to do it? A faster way? One with less chance of error and rework? One with less redundancy and wasted effort? Why do you do it like that? Is it just because ‘we always have’? Let's get together and review your operation. We’ll optimize your operations without cutting corners.
You know what you want to achieve, but aren’t sure where to start putting the pieces together. Let’s see what we have to work with and put a plan in motion. Already have something running? It is effective, but is it efficient? Have you viewed the process from multiple viewpoints? Let’s review the process and see where improvements can be made… then put them in place to increase profits.
Let's face it. Documenting something is boring... but crucial. Documentation gives stability and consistency while providing a wealth of information. Effective documentation assures a place to go for answers. It is the basis on which to build training, a guide, a written subject matter expert. Let my engineering background coupled with my expertise in documentation give your project a solid foundation.
Do you have multiple areas doing the same thing independently? Let my experience in consolidating processes - from multiple payroll systems to material handling - help you bring all those pieces in line. Managing a singular process rather than a dozen (or even 50) separate ones is so much easier, consistent, and cost-effective.
"Ouch. Didn't see that coming." is something that you never want to say. Many businesses are so focused on the positive outcomes of their efforts that they fail to watch for potential problems. Let's review things together and see where the pitfalls are so that you can avoid them - and make plans of what to do should they happen.
Training is much more than 'watch me, now you do it'. Training is the foundation for your employees. Just like a foundation on a building, training needs to be put down and maintained. A class isn't enough. What about your future hires? How will you keep your employees sharp? How will you maintain consistency? Let me help you create a training program that will work... and last. One with live and on-demand classes, job aids, and references.
Did you ever get the feeling that things aren't quite right or could be better, but you can't quite put your finger on what it is? That is the time to brainstorm. Time to not just think outside the box, but time to toss the box aside. Let's look at everything at one time - policies, labor, operations, training, documentation, risks, management - everything. You will be surprised at what we can find to improve upon.
